Terms and Conditions
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Acceptance of Terms
By accessing or using the services provided by Crystal Cleaning Shine Sacramento, you agree to these terms and conditions. Please read them carefully.
Services
We offer residential and commercial cleaning services as outlined on our website. All services are subject to availability and are provided as per the agreed schedule and scope.
Booking and Payment
- Bookings must be made in advance via our website, phone, or email.
- Payments are accepted via credit card, debit card, or other approved methods. Full payment is required upon completion of services unless otherwise agreed.
Cancellations and Rescheduling
- Clients may cancel or reschedule a booking with at least 24 hours’ notice.
- Cancellations within 24 hours of the scheduled service may incur a cancellation fee.
Customer Responsibilities
- Ensure access to the property and removal of personal belongings prior to the cleaning service.
- Notify us of any special requirements, fragile items, or restricted areas.
Liability
- Crystal Cleaning Shine Sacramento is not liable for damage caused by pre-existing conditions, wear and tear, or unreported issues.
- We hold insurance to cover damages directly caused by our staff during cleaning.
Satisfaction Guarantee
If you are unsatisfied with our service, contact us within 24 hours, and we will readdress the issue promptly.
Privacy Policy
We are committed to protecting your privacy. Please refer to our Privacy Policy for details on how we collect and use your information.
Modifications to Terms
We reserve the right to update these terms and conditions at any time. Continued use of our services indicates acceptance of the updated terms.
Acceptance of Terms
These terms and conditions are governed by the laws of California, USA.